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IS THERE A MINIMUM ORDER SIZE?
No. Ace of Spades Casino Experience has no minimum order size in order to accommodate all clients.
HOW DO I PLACE AN ORDER?
When booking with Ace of Spades you will receive an invoice via email to place a security deposit for the date and time requested. Security deposits are typically ~20% of total amount and, once paid for, will secure your booking with us.
HOW LONG CAN WE RENT EQUIPMENT?
Our standard services are for up to 3 or 4 hours. If you need tables for a longer period of time please make note of that when contacting us.
WHEN DO I NEED TO MAKE A RESERVATION?
We encourage you to make reservations at least 10 days in advance as we tend to fully book, especially over weekends. However, we understand that Casino Nights can sometimes be a last minute thought and we will still do our best to accommodate.
WHAT IS YOUR CANCELLATION POLICY?
When a security deposit has been paid, you can add or reduce equipment rentals up until 10 days before event however, the security deposit is non-refundable. Time changes can be adjusted based on availability up until 10 days before event as well.
If it is forecasted to rain at your event location and/or Anaheim at any point 2 hours before, during, and 2 hours after event we may have to cancel your event with a full refund of security deposit. If the heat is forecasted to be higher than 90°f at your event location at any point during event we will require casino tables to be indoors. If this cannot be accommodated then we may have to cancel your event with a full refund of security deposit.
WHAT ARE YOUR PAYMENT POLICIES?
A security deposit can be paid with any major credit/debit card, check, or cash and is non-refundable. The security deposit will be used towards the total amount concluding the event on agreed date and time and will be paid by cash or any major credit/debit card. Remaining Balances must be paid in full before or on day of event.