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What is the minimum number of casino tables required for rental?Yes, to provide a comprehensive and engaging casino experience, Ace of Spades Casino Rentals requires a minimum rental of 3 casino tables. This policy helps us create an immersive and enjoyable atmosphere for your guests, whether you're hosting a corporate event, private party, or any other special occasion in Orange County and Los Angeles.
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How do I place an order with Ace of Spades Casino Rentals?Placing an order with Ace of Spades Casino Rentals is straightforward. Start by contacting us via our website or telephone to discuss your event needs and confirm the availability of our lighted casino tables for your desired date and time. We will then email you an invoice detailing the services requested and the total amount. To secure your booking, a security deposit, typically around 30% of the total invoice amount, is required. Once the deposit is paid, your booking is officially secured, and our team will finalize any additional details necessary for your event. This ensures a seamless, professional casino experience for your event in Orange County or Los Angeles.
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How long can we rent casino equipment from Ace of Spades Casino Rentals?At Ace of Spades Casino Rentals, our standard rental services are tailored for durations of up to 3 or 4 hours, which we find is perfect for most events. However, we understand that every event is unique. If you require the casino tables for a shorter or longer period, we are flexible and can accommodate your specific needs. Simply make a note of your desired rental duration when contacting us, and we will work to tailor our services to ensure a seamless and enjoyable experience for your guests.
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How far in advance should I book a reservation?To ensure we can accommodate your event, we recommend making reservations at least 10 days in advance, especially for weekends when our services are in high demand. However, we understand that Casino Nights can sometimes be a last-minute decision. In such cases, we will do our best to accommodate your needs, provided we have availability. To secure your preferred date and ensure the best experience with our lighted casino table rentals in Orange County and Los Angeles, it's always best to plan ahead.
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What is your cancellation policy?Your satisfaction and peace of mind are our top priorities. A non-refundable security deposit is required to secure your event. You can add or reduce equipment rentals up until 10 days before your event, allowing you to customize your experience. Time changes can also be made based on availability up until 10 days before the event. This policy ensures we have ample time to prepare and deliver the best possible casino rental experience. For further questions or changes, please contact our customer service team.
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What is your weather cancellation policy?At Ace of Spades Casino Rentals, we prioritize the safety and comfort of our clients and participants. Our weather cancellation policy is designed to accommodate potential adverse weather conditions, ensuring that your event is both enjoyable and safe. If it is forecasted to rain at your event location at any point 2 hours before, during, or 2 hours after the scheduled event time, we may have to cancel your event. In such cases, you will receive a full refund of your security deposit. Additionally, if the temperature is forecasted to exceed 90°F at any point during the event, we may require adjustments to ensure the safety and well-being of all attendees. For any specific concerns or further details, please contact our support team directly. Our goal is to provide a seamless and enjoyable casino rental experience in Orange County and Los Angeles, regardless of the weather.
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What are your payment policies?To secure your booking, a non-refundable security deposit is required. This deposit can be paid using any major credit/debit card, check, or cash and will be credited towards your total event cost. The remaining balance must be settled 24 hours prior to the event date and can be paid by cash or any major credit/debit card. This ensures a seamless and hassle-free experience, allowing you to focus on enjoying your lighted casino table rentals and the unforgettable event we help you create in Orange County and Los Angeles.
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